How do we approve reviews?

Anyone with an account can write a product review. We approve reviews manually. If we can verify via email address that the customer purchased the item from us, we mark the review as verified.

Review approval takes a few days (1-2 weeks during peak season), but this allows us to guarantee that:

• the review contains no unnecessary profanity, offensive, or discriminatory content 🤬
• it actually reflects a customer experience
• the review is not a duplicate
• the product photo attached to the review is original
• it is not hidden advertising or links from outside our galaxy
• it is not a customer inquiry (we have a contact form for those)

If a review does not meet the above criteria, we will not approve it.

We sort reviews on the website by the date they were posted. Logged-in users can click "like" on any review they find helpful. Reviews with the most likes are displayed first.

We may machine-translate ratings. In such cases, a link to view the original text is always included.

For some products, we reward registered users with loyalty dice for submitting a review. It doesn't matter how many stars they give or whether the review is positive or critical. Every rewarded review is clearly marked as such.

We believe that high-quality reviews help you make better purchasing decisions.